Restoring a Single Email Account / Mailbox Data Print

Restoring a Single Email Account / Mailbox Data

1. Identify your email setup:

   1. Email on Shared Hosting (mailboxes hosted with your account), or

   2. Separate email hosting service.

2. Understand limitations:

   1. Mailbox restores may not always be available “per message.”

   2. Restore granularity depends on how mail data is stored and backed up.

3. Prepare details before requesting:

   1. Email address to restore

   2. Approximate deletion date

   3. What you need restored (entire mailbox vs specific folders)

4. Open a ticket:

   1. Department: Technical Support

   2. Subject: “Mailbox Restore Request: user@domain.com”

5. Expect verification:

   1. Identity confirmation

   2. Invoice status check

6. Outcome:

   1. If mailbox-level restore is possible within retention windows, we’ll proceed under fair use limits.

   2. If it requires special extraction work, it may be quoted.