Restoring After a Failed Migration Print

Restoring After a Failed Migration

1. Stop making changes:

   1. Don’t keep migrating while data is inconsistent.

2. Decide your rollback target:

   1. The last known good backup date (pre-migration).

3. Confirm DNS status:

   1. Determine whether the domain is pointing to the new host or the old host.

4. Take a safety backup of the current state (recommended):

   1. Files + database export.

5. Request a restore:

   1. Open a Technical Support ticket.

   2. Provide restore date, service name, and explain migration steps taken.

6. After restore:

   1. Validate site/admin functionality.

   2. Recheck DNS settings and wait for propagation if changes were made.

7. Only retry migration with a plan:

   1. Do it in a staging environment if possible.

   2. Migrate in small steps and validate at each step.